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Terms of
Service.

The legal agreement between you and Done For You Solar when you use the Done For You Solar software platform. Plain language wherever the law allows.

LAST UPDATED · MAY 1, 2026 · EFFECTIVE IMMEDIATELY

1. Agreement

These Terms of Service (“Terms”) govern your use of the Done For You Solar software platform at doneforyousolar.com (the “Service”) operated by Done For You Solar (“Done For You Solar,” “we,” “us”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility & account

You must be at least 18 years old and have legal authority to enter contracts on behalf of the entity using the Service. You are responsible for keeping your credentials secure and for all activity that occurs under your account. Notify us immediately at support@hizix.io if you suspect unauthorized access.

3. Subscription & payment

  • Plans are billed monthly or annually as selected at signup. Charges are non-refundable except where required by law.
  • Overage usage (leads, AI Caller minutes, dials beyond included pool) is metered and billed at the published rates.
  • You may cancel any time. Cancellation stops future renewals; the current paid period is not refunded.
  • We may change pricing on 30 days' notice. Existing customers keep their current rate until next renewal.
  • Failed payments may result in account suspension after 7 days of attempted retries.

4. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or to violate any third party's rights.
  • Reverse-engineer, decompile, or attempt to derive the source code of the Service.
  • Resell, sublicense, or share your account credentials with parties outside your organization (white-label customers excepted, per Enterprise contract).
  • Run scans for non-solar purposes (e.g. unrelated direct mail, identity verification).
  • Upload malicious code, attempt denial-of-service, or interfere with the Service's operation.
  • Use the AI Caller to make calls in violation of TCPA, the Telemarketing Sales Rule, state mini-TCPA laws, or any applicable consumer-protection regulation.

Violations may result in immediate suspension and account termination without refund.

5. Lead data ownership

Lead data resolved by the Service for your account is licensed to you for your own use during your subscription. You own your operational use of the lead data — we do not resell it or share it across operator accounts. However, the underlying contact data is sourced from third-party providers (BatchData, etc.) and is subject to those providers' terms; you may not redistribute raw data files outside your organization.

Upon cancellation, you may export your historical lead data within 90 days. After that, we delete it in accordance with our Privacy Policy.

6. TCPA & calling-law compliance

You are solely responsible for compliance with the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule, state-level mini-TCPA laws (Florida Mini-TCPA, Oklahoma TCPA, Washington CEMA, etc.), the National Do Not Call Registry, and any other applicable calling regulations.

Done For You Solar provides DNC scrub and TCPA litigator screening as a feature, but this does not constitute legal advice and does not transfer compliance liability to Done For You Solar. Operators using the AI Caller must obtain prior express written consent where required, honor opt-outs, and maintain consent records.

7. Intellectual property

Done For You Solar retains all rights, title, and interest in the Service, including its software, design, brand, and underlying technology. We grant you a non-exclusive, non-transferable license to use the Service during your active subscription. No rights are granted by implication or estoppel.

8. Third-party services

The Service integrates with third-party providers including Google (Solar API, Vision API, Maps), BatchData, Stripe, Firebase, and others. Your use of those services through Done For You Solar is also subject to their respective terms. We are not responsible for outages, errors, or changes in third-party services that affect Service availability.

9. Disclaimers

The Service is provided “as is” and “as available.” We make no warranty regarding lead conversion rates, appointment-set rates, accuracy of homeowner data, or business outcomes. Solar lead generation involves variables outside our control (homeowner intent, sales team execution, market conditions). Done For You Solar provides software tooling, not guaranteed results.

10. Limitation of liability

To the maximum extent permitted by law, Done For You Solar's total liability for any claim arising from or related to the Service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost revenue, even if advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold Done For You Solar harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service in violation of these Terms, applicable law (especially TCPA), or any third party's rights.

12. Termination

You may terminate your account at any time from the console settings. We may terminate or suspend your account if you materially breach these Terms, fail to pay, or use the Service in a way that exposes Done For You Solar to legal or reputational risk. Upon termination, sections 5, 7, 9, 10, 11, 13, and 14 survive.

13. Governing law & dispute resolution

These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law principles. Any dispute must be brought in the state or federal courts located in Cook County, Illinois. The parties waive any objection to that venue.

14. Changes to these Terms

We may update these Terms occasionally. Material changes will be announced via email and a console banner at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance.

15. SMS & text messaging program

By providing a mobile number and opting in (verbally during a consultation or via a web form), homeowners agree to receive transactional SMS text messages from Done For You Solar related to scheduled appointments — including confirmations, reminders, scheduling changes, and arrival notifications. This is not a marketing program.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time or HELP for help. We do not share mobile information or SMS consent with third parties or affiliates for marketing purposes. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for full details on how mobile information is handled.

16. Contact

Legal & contract questions: legal@hizix.io
General questions: support@hizix.io
Done For You Solar · Chicago, Illinois · United States